Post Title: | SJR Grade III Clerical Officer |
Post Status: | Temporary Specified Purpose Contract |
Department | Medical Records Department |
Location: | St Joseph’s Hospital |
Reports to: | Operations Lead |
Salary: | Appointment will be made on Grade III Officer (€30,810-€47,948 LSI) at a point in line with Government pay policy. |
Hours of work: | Full Time 35 hrs per week |
Closing Date: |
12 noon on Tuesday 3rd June 2025
(The Hospital reserves the right to close the competition early should a substantial number of applications be received.) |
Position Summary:
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The role of a Grade III in the St Joseph’s Hospital may require specific roles and responsibilities. It is expected that a grade III in St Joseph’s hospital will provide cross cover when appropriate within the hospital (e.g. sick leave, annual leave, etc). Some of these specific roles within the hospital are highlighted below. |
The position of a Grade III Clerical Officer has administrative responsibilities which include the following:
Customer Service
• Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying supervisor of any deficiencies. • Ensure that service users are treated with dignity and respect. • Act on feedback from service users/customers and report same to supervisor
Human Resources
• Aware of reporting relationship and accountability within the hospital • Assist with training of new staff as appropriate • Co-operate and work in harmony with other teams and disciplines.
Service Delivery and Improvement
• Implement agreed changes to administration of the service. • Encourage and support staff through change processes.
Standards, Policies, Procedures and Legislation
• Maintain own knowledge of relevant employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. • Ensure consistent adherence to procedures within area of responsibility. • Participate in the development and management of appropriate and relevant SOP’s • Ensure own training is up to date and complete
This Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. |
Mandatory
1. Professional Qualifications, Experience, etc
(a) Eligible applicants will be those who on the closing date for the competition:
(i) Obtained at least grade D (or pass) in Higher or Ordinary Level in five
subjects from the approved list of subjects in the Department of Education
established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied..
Or
(ii) Passed an examination of at least equivalent standard
Or
(iii) Satisfactory relevant experience which encompasses demonstrable
equivalent skills
And
(b) Candidates must possess the requisite knowledge and ability, including a
high standard of suitability and administrative ability), for the proper
discharge of the office.
2. Age
Age restriction shall only apply to a candidate where s/he is not classified as a
new entrant (within the meaning of the Public Service Superannuation
(Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new
entrant must be under 65 years of age on the first day of the month in which the
latest date for receiving completed application forms for the office occurs.
3. Health
Candidates for and any person holding the office must be fully competent and
capable of undertaking the duties attached to the office and be in a state of health
such as would indicate a reasonable prospect of ability to render regular and
efficient service.
4. Character
Candidates for and any person holding the office must be of good character.
Desirable:
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• General knowledge of the health service and how it works. • Good communication and interpersonal skills including the ability to present information in a clear and concise manner. • Excellent planning and organisational skills including using computer technology effectively. • Commitment to providing a quality service and customer service skills. • Flexibility, problem solving and initiative skills including the ability to adapt to change. • The ability to work both independently and as part of a team. • Strong team skills. • At least 1 years’ experience in an administration role.
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Informal Enquiries ONLY to: | |
Name: | Siobhan Comerford |
Title: | Operations Lead |
Email address: | (Please note applications are not to be sent to this email address). |
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